About This Position
Our team is rapidly growing and we are looking for a young, talented and motivated account manager to join our team, manage existing accounts as well as new accounts and setting strategies for handling these accounts.
You will be responsible for gathering content for various kinds of projects.
You will have the opportunity to build relations and trust with the company’s clients.
You will be part of a team that acquires a thorough understanding of our customer needs and business nature
Primary point of contact for 34ML customers and communicating their needs/demands to the ops/tech teams.
Coordination with designers, developers and other team members to ensure consistent service and meeting deadlines on different projects.
Familiarity with Software Development
Managing accounts since projects' kickoff till after sales.
Arrange, moderate and summarize clients meetings
Receive, filter and arrange projects content
Influence decision making and decision makers
Assist in content creation and enhancement for clients.
Research competitors and being aware of market trends.
Participate in the development, presentation and sales of a value proposition
Setting clear expectations and managing them according to written agreements
Meeting clients at their premises all over Cairo
Being proactive and innovative
Acting as a main point of contact with the company clients
Paying attention to details and reading behind the spoken words
Translating clients’ needs into business needs
Using different project management and online tools to handle accounts
Experience: 0 – 3 years
An ability to go out of the way to satisfy customers’ needs
Must be honest, positive and adaptable
Willingness to learn more about different industries and clients.
Living in Heliopolis or nearby
Good Communication Skills
Experience with Customer Care